What Buyers Ask For
Three questions come up on almost every order: how is it packaged, what documents come with it, and when will it arrive. Here is how we answer them.
- Lead time — confirmed with your quotation, not promised upfront
- Compliant packaging — matched to the product and the transport route
- Complete documents — invoices, packing list, bill of lading, and product documents
Packaging
Packaging Options
Standard packaging is confirmed per product and grade at quotation; custom packaging and labeling are available on request.
25 kg bags
Standard unit packaging for pentaerythritol and most powder products, with palletization per container.
500 kg jumbo bags
Bulk option for larger volumes, reducing handling and packaging waste per ton.
Custom packaging & labels
Custom bag sizes, labels and markings can be arranged for repeat orders — subject to minimum quantity.
Export Documents
Documents We Can Provide
Standard shipping documents accompany every order; additional documents are confirmed per destination before quoting.
| Document | Provided with | Notes |
|---|---|---|
| Commercial Invoice | Every shipment | Standard export document |
| Packing List | Every shipment | Standard export document |
| Bill of Lading | Sea freight | Issued by the carrier |
| COA / TDS / SDS | Every shipment | Product documents, per product and batch |
| Certificate of Origin | On request | Confirmed per destination before quoting |
| Hazardous goods documents | On request | Where applicable to the product and route |
Lead Time & Shipping
How Lead Time Works
Confirmed at quotation
Lead time is confirmed with your quotation, based on the product, quantity, packaging and destination. It is communicated transparently and updated if anything changes.
Shipping modes
Sea freight is standard for container quantities; air freight can be arranged for urgent or sample orders. The best option depends on your destination and volume — we will lay out the options with the quotation.
Discuss your shipment
Tell us the product, quantity and destination port — we will confirm packaging, documents and lead time with the quotation.
